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Revision Policy

Last Updated: 11 Nov 2024.

At Smart Academic Writing, we are committed to delivering high-quality work that meets your academic needs. We understand that revisions may be necessary to ensure the final product aligns with your expectations. Our Revision Policy provides clear guidelines for requesting adjustments, so you can feel confident that your project meets the highest standards.


1. Free Revision Eligibility

We offer free revisions to ensure your satisfaction, provided the request meets the following criteria:

  • Alignment with Original Instructions: Revisions are free if the requested changes fall within the scope of the original instructions provided at the time of order. Any new requirements that differ significantly from the original order will be subject to additional fees.
  • Revision Period: Free revisions must be requested within 7 days (standard project) or 14 days (longer projects) after the project is delivered:
    • Standard Projects: 7 days
    • Longer Projects (e.g., dissertations, theses): 14 days

After the free revision period expires, any further changes will incur additional charges.


2. How to Request a Revision

To request a revision, please follow these steps:

  1. Submit Your Revision Request: Contact our support team via email or through your client account portal, specifying the changes you need. Be as clear and detailed as possible to help us understand your requirements.
  2. Provide Supporting Details: If possible, include specific examples or additional notes to guide our team in making precise adjustments.
  3. Allow for Revision Turnaround Time: Standard revisions are typically completed within 1-3 business days, depending on the complexity of the changes. Larger projects or complex revisions may take longer, and we will communicate an estimated completion time with you.

Our team will prioritize your request to ensure timely completion and client satisfaction.


3. What Revisions Cover

Our free revision policy is intended to help fine-tune your project, ensuring it meets the expectations outlined in the original order. Free revisions typically cover:

  • Minor Adjustments: Modifications in structure, phrasing, or minor content refinements.
  • Formatting Corrections: Adjustments to formatting issues, citation style consistency, and reference lists.
  • Clarity and Flow Enhancements: Improvements to ensure the content flows smoothly and meets academic clarity standards.

If additional research, extensive rewrites, or entirely new sections are required, these will be considered outside the scope of free revisions and will incur extra charges.


4. Limitations on Free Revisions

While we strive to accommodate your needs, there are certain situations where free revisions do not apply:

  • Significant Changes to Original Instructions: If the requested changes deviate from the initial order instructions, additional charges may apply. We advise clients to be as clear and specific as possible when placing an order to avoid discrepancies.
  • Expired Revision Period: If the free revision period (7 or 14 days) has expired, additional fees will apply for further adjustments.
  • Excessive Revision Requests: We allow up to three rounds of free revisions within the eligible period. If more than three rounds are requested, additional charges may be applied.
  • New Requirements Introduced After Delivery: If you require additional content or elements that were not part of the original scope, we will provide a quote for the additional work.

Our team reserves the right to assess each revision request and determine whether it falls within the free revision policy.


5. Paid Revisions

If your revision request falls outside the free revision policy, you may still request adjustments by choosing a paid revision. Here’s how it works:

  • Quote and Approval: Our team will review your revision request and provide a quote based on the scope of the changes. Once approved, we’ll begin working on the adjustments.
  • Flexible Options: Paid revisions are designed to accommodate major edits, additional research, or new sections added after delivery. These revisions are prioritized to ensure timely completion.

Please contact our support team to request a quote for paid revisions if needed.


6. Quality Assurance and Final Approval

To ensure the best results, each revised document undergoes quality assurance checks for:

  • Compliance with Instructions: We review the document to verify that all original instructions have been addressed.
  • Grammar and Clarity: Our editors check for grammar accuracy, sentence structure, and overall clarity.
  • Formatting and Citation: Proper formatting and adherence to citation standards (MLA, APA, Chicago, etc.) are verified.

Once you are satisfied with the revised document and provide final approval, the project is considered complete. We recommend thoroughly reviewing the final version to confirm all your requirements have been met.


Contact Us for Assistance

At Smart Academic Writing, your satisfaction is our top priority. If you have any questions or need further clarification regarding our revision policy, please feel free to reach out. Our support team is here to provide assistance and ensure a positive experience with our services.

Contact Us
Email: support@smartacademicwriting.com
Phone: +1 (209) 264-9702

Article Edited by

Simon Njeri

As a seasoned digital marketer with a decade of experience in SEO and content marketing, I leverage my social science background and data-driven strategies to craft engaging content that drives results for B2B and B2C businesses. I'm also passionate about helping students navigate their educational journeys, providing guidance and resources to make their academic pursuits smoother and more rewarding.

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