Get in Touch for Expert Assignment Help
Your direct line to reliable academic support.
Connect With UsYour Bridge to Assignment Help
Need assignment help, an order query, or service clarification? Smart Academic Writing offers clear communication. Our Contact Us page is your hub for direct, effective interaction. It outlines all channels for inquiries, support, and feedback, ensuring your voice is heard. This page guides you through our customer support channels, designed for seamless communication with academic experts, building trust through clear pathways. We help you connect effortlessly for efficient, personalized assistance.
Your Direct Channels to Assignment Help
We provide diverse customer support channels so you can reach us in the way that best suits your needs. Smart Academic Writing is committed to offering prompt and professional academic support.
Phone Support
Phone: +1 (209) 264-9702
Availability: During standard business hours (check website for precise times).
Best for: Urgent inquiries, complex questions, personalized consultations.
Email Support
Email: support@smartacademicwriting.com
Response: Within a few hours (business days), 24-48 hours (complex requests).
Best for: Detailed project descriptions, submitting requirements, policy questions (Privacy Policy, Copyright Notice), feedback, non-urgent order updates.
Physical Address
651 North Broad Street, Middletown, DE, 19709, US
Purpose: Formal correspondence, business inquiries, or legal notifications.
Note: In-person consultations by appointment only.
Live Chat
Availability: 24/7 (round-the-clock support).
Access: Click to Chat Now
Best for: Quick questions, immediate clarifications, real-time guidance. Faster communication with academic experts.
Inquiry Types We Handle
Our customer support channels handle various inquiries, ensuring tailored expert academic support.
Pre-Sales & Service Information
Considering our services? We assist with: Service Scope: Explanations of offerings like essay writing, dissertation support, or admission essay assistance. Pricing & Quotes: Understanding pricing, custom quotes, or discounts. Writer Matching: Learning about our expert writers’ qualifications. Ethical Use: Clarification on academic integrity.
Order-Related & Technical Assistance
For current clients, we provide seamless post-sales assistance: Order Status Updates: Tracking assignment progress. Communication with Writers: Facilitating secure messaging. Revision Requests: Submitting feedback or revisions. Technical Issues: Assistance with website, payment, or account management. Urgent Needs: Addressing time-sensitive requests for academic papers.
General Feedback & Partnerships
We welcome your feedback to refine our customer service channels and improve offerings. This includes: Service Feedback: Sharing experiences, suggestions, or compliments. Partnership Opportunities: Inquiries from institutions or scholars interested in collaboration. Media & Press Inquiries: Requests for expert commentary or information.
Our Commitment to Responsive Customer Service
At Smart Academic Writing, exceptional customer service is our core philosophy. Reliability and responsiveness are paramount for your academic success. Our commitment to customer service excellence means:
24/7 Availability & Rapid Response
Our live chat is available 24/7 to assist students globally, bridging time zones and providing instant answers. We pride ourselves on quick turnaround times for all inquiries.
Personalized, Empathetic Support
Our support agents listen attentively to your specific concerns, providing tailored solutions with professionalism and empathy. You’re a valued member of our academic community.
Confidentiality and Security
All communications and personal data shared through our customer support channels are handled with the strictest confidentiality and robust security. Your trust is our highest priority.
Transparency and Reliability: Our Service Features
Our dedication to being the best dissertation writing help service (and all other academic support services) is supported by transparent features for your confidence and control.
Use our integrated pricing calculator to understand the investment for your project:
(This is a placeholder for the actual calculator feature on your site, which allows users to get an instant quote based on their requirements.)
This tool shows our commitment to transparency in pricing for our academic writing services, ensuring you know the cost upfront before engaging our customer support channels.
Client Reviews & Our Academic Experts
The effectiveness of our customer support channels and dedication to customer service excellence are consistently echoed in client feedback, highlighting both our academic assistance and support team’s reliability.
Overall Service Ratings
Sitejabber
Trustpilot
Client Testimonials
“I am writing to express my sincere gratitude for the excellent writing services that I received from your company ❤️ I was very impressed with the quality of the work, the professionalism of the writers, and the overall customer service ✅ Thank you guys ☺️”
– Roberta Webb, King’s College London, UK.
“I had tense relations with my professor, who teaches me the subject I don’t like at all. So I had trouble doing my essay since the professor is always picking on me. I’ve decided to apply to this service to get my work done and the work was beyond praise! The quality was excellent and the writing was done in time, so I’ll definitely apply to these guys again.”
– Grace Davis, Imperial College London, UK.
“I had to submit my assignment in 24 hours and I couldn’t make it. So I found this service from my friend who got 1st class for the last semester. I was a little skeptical of such essay writing service. However, I got a very high score. Many thanks!”
– Willow Taylor, University of Nicosia (UNIC).
Meet Our Academic Experts
While our customer support channels connect you, the core of our academic support lies in our dedicated writers. They are professionals committed to delivering original content.
Simon Njeri
Economics, Research Integrity
Zacchaeus Kiragu
Literature, Communication Clarity
Julia Muthoni
Healthcare, Specialized Inquiries
Michael Karimi
Economics, Data Analysis Questions
Stephen Kanyi
Biology, Scientific Writing Inquiries
Our combined expertise ensures your academic needs are met with professionalism. Learn more about our dedicated academic experts on our Writers page.
Common Inquiries: Your Questions Answered
We believe in complete transparency when it comes to connecting with our academic support team. Here are answers to some frequently asked questions (FAQs) regarding our customer support channels:
What are your typical response times for different contact methods?
Our Live Chat offers instant responses 24/7. For email inquiries, we aim to respond within a few business hours for simple requests and 24-48 hours for more complex issues. Phone support is available during specified business hours for immediate assistance.
Can I communicate directly with my assigned writer?
Yes, you can! Our platform includes a secure messaging system that allows direct communication with your assigned writer. This ensures clear understanding of your assignment details and allows for real-time clarification during the writing process.
What kind of academic support do you offer besides writing?
Beyond writing, we offer a range of academic support services including editing, proofreading, formatting, research assistance, and help with specific assignment types like dissertations, essays, and reports. Our goal is comprehensive support for your academic journey.
How do I submit a new request or check my order status?
You can easily submit a new request or track your existing orders through your personal account on our website. Simply log in to access your dashboard, where you’ll find options for new orders, direct messaging with writers, and real-time status updates.
Ready for Expert Academic Help?
Don’t let deadlines or complex assignments stress you out. Connect with our dedicated academic experts today and achieve your academic goals!
Order Your Assignment Now!