Effective Teamwork Questionnaire Essay

Effective Teamwork Questionnaire Essay.

Answer each question in 200 to 300 words, using specific information from the text, “Helping Annie”, “Team Building”, and “Building a Team of Talent” videos, and your research and experience.

1. What are the characteristics of effective teams? How will you ensure your collaborative team works effectively? Effective team are important, and their functions crucial to their success. I have found that clear goals, relaxed environment, open communication, and freedom to express ideas and feelings are great ways to ensure success. In the video “Helping Annie”, the dynamics of the team were lost due to lack of information, who was right and who could be trustworthy.

When team members meet, they should feel as though they blend in with the group. They should feel a commitment to the goals and achievements to the group.

What I know about groups are, that having valued diversity, defined roles, balanced participation, and cooperative relationships help with moving the group to a positive outcome. As a participative leader, as it is said in our eBook Working In Groups, “there is a balance of primary roles and when team members know their roles, work to their strengths, and actively manage weaknesses.

” (Engleberg, 2013, p. 55). I will commit myself to ensuring I respect commitments, consistent communication to the group, collaborate, and contribute to the group’s goals and ideas with valuable information that helps in the decisions. I will also be aware of the group’s diversity, talents and dynamics. I bring knowledge of how to deal with problems, planning techniques and ways to improve myself within the group.

2. How will you deal with behavior that hurts your team’s objectives? With conflict in a group environment, I would handle it with respect, recognition, focused on accountability and be aware of unfulfilled needs of that particular team member. I would not reward the difficult behavior nor would I encourage the disruptive behavior. I believe that if you ignore it or “sweep it under the mat” it takes time, energy away from the group, and I would want the group to resolve it quickly. I would make sure that I/we do not citizen or “brand” that person as a trouble maker. I would work together with the group and the individual and encourage each other to focus on the group’s interests and not individual’s position.

It is also important to look for opportunities that encourage and empower each team member in the group. I would express a sensitive listening ear to uncover the root of the problem. Listing out the objectives to the individual and the group and reminding them why we are here and how to accomplish them Practicing direct communications, body language and clarifying questions helps resolve the situation and gives the group clarity to the behavior. In dealing with behavior that is disruptive to the group can be a challenge in itself, however it can be resolved with patients and a good listener.

3. What are your proactive processes to keep a team member up to date if he or she misses a meeting? What are your backup plans if things are not working on your team? There are several great ways to keep a team member up to date. Develop and cultivate easy ways to stay connected with those that miss. Face-to-Face and computer-mediated communications are great ways to reconnect and share ideas, goals and feelings. Face-to-Face provide excellent results in effectiveness, comprehension, and gives opportunities to be educated on the use of technology. It builds up respect, inclusion and grows your professional relationship with the team member and group.

Update through venues such as emails, skyping, this can be challenging to coordinate, this provides another source of information. This can save time, money and bring the meeting/information to others that live far away. When things do not work out as they are supposed to, I chose to take a moment and find out where things went areaway. Encourage others to share and discuss what happened and create new plans, goals that incorporate processes that help us stay on track. Back up plans help in always being prepared for when things don’t just right. When setting up your backup plans, tap into the group and find team members that have knowledge and expertise in planning. As I use this, it will set up the entire team in a supportive and positive atmosphere.

4. How will you use technology to support your team’s efforts? What are some questions you should ask? Working with technology has made it easier to communicate, track the individuals / groups progress and increasing productivity. With using an assortment of media platforms such as emails, Skype, video conferencing,instant messaging, and facetalk. These software programs can assist in better group communication, making decisions, and discussing issues easily. I will educate, create a “how to” of resources that will include information on each media platform. I would bring the group together in collaboration to see where they are with technology and create a smaller group to assist in the training.

As new technology is made available, have continued training and education of the group as to stay current with technology. As with new technology always assessing the software, cell phones, computers, servers and other products are current. This will produce a group that is collaborating, productive, which will benefit the company and group. Asking questions is a great way to understand and know your group. With technology, it is important to find out what media platforms the group are already using. I would also ask how can we stay on task with these different media platforms and which ones work best for the group. Stay consistent with the goal/ objective and have a group that through technology use, becomes one unit!

5. Is your team more task-focused or relationship-focused? Why? What are the implications to your team? I find that our group is a mixture of both task-focused and relationship-focused. I have seen just in the last class that we all want to succeed and grow from each others experience. With having the mixture of the two, the work is defined, and roles expected. There are structures in place; a plan devised and we are organized to meet our tasks. As the group continues to work together, there is a supportive, motivating, and collaborating group. We are concerned with each person ideas, thoughts and actions. With these two types of people in the group, we can be productive, accomplish a lot and have a good time in doing it.

Although with task-focused or relationship-focused, set up activities and follow up and follow through. With tasks, you can do it with encouragement and empower each team member to always do their best. Through the recommendations from our text this week, have an agenda, plan out your tasks, involve each team member, listen, and encourage them. By engaging your team, you can meet the challenges of business head on and with seasoned team members involved you can pull from their experiences and knowledge. They will become confident, learning new skills and lead successful change.


Engleberg, Isa. (2013). WorkinWorking in Groups: Communication Principles and Strategies,

Sixth Edition, by Isa N. Engleberg and Dianna R. Wynn. Published by Pearson.g in Groups:

Communication Principles and Strategies, Sixth Edition, by Isa N. Engleberg and Dianna R.

Wynn. Published by Pearson. (6th ed.). : Pearson.

Effective Teamwork Questionnaire Essay

FISH! Philosophy of Teamwork Essay

FISH! Philosophy of Teamwork Essay.

FISH! is a philosophy people around the world are implementing in workplaces and educational facilities to help foster fun and teamwork in their business. This philosophy is interesting and has been successful. The founders Stephen C. Lundin, Harry Paul, and John Christensen pulled together to create three books on teamwork which are named _Fish!, Fish! Sticks and Fish! Tales._ In these books they give pointers and tell stories of how making work fun and working as a team creates success. (Lundin, Paul, & Christensen, 2000) The idea of this philosophy emerged in 1998 from a film produced by John Christensen.

The film is about Seattle’s World Famous Pike Place Market. John translated and depicted through his film that “even in a workplace where fishmongers spent smelly 12 hour shifts stocking, selling, and packing fish that amazing things can happen when people accept the invitation to: 1) Be There for their co-workers and customers, 2) Play, 3) Make someone’s day and 4) Choose their attitude about how they show up for work.

” (Christensen, 2007, p. 1) After the film appeared the book _Fish!,_ this has been on the best seller’s list and translated into 17 different languages. Today the Fish! Philosophy has flourished among corporate and educational markets throughout the world. “We are not afraid to use words like love, soul, and spirit because those are an essential part of our humanity. But these values are just as important to businesses…We are on a journey together.” (Christensen, 2007, p. 1)

Lundin, Paul, and Christensen believe that there are four secrets and strategies for a better way to create fun and teamwork in businesses. First, be there for co-workers. The biggest ways to do this is by smiling and acknowledging people while walking by them. Say hello, converse with co-workers, be friendly and help co-workers laugh. Take the time to listen to people around the workplace. When seeing a co-worker not happy, go up to them and give them a pat on the back and a compliment. Make an effort and try to get to know everyone. Show up for work to help the team. A team is not a team with people missing. These are all some of the things we can do to be there for co-workers. These strategies are used worldwide and seem to help. The second strategy is to play at work. Playing helps energize the workplace.

Some examples of play are telling jokes to co-workers, maybe even pass around appropriate jokes (no personal jokes), saying things throughout the day to help people laugh. Have theme days where everybody dresses up differently. Having office parties helps unite play and team because everyone gets together. Create bulletin boards and decorate the office with fun stuff ensuring everyone’s involvement. Making work fun helps work to get done and makes people want to participate in a team. Third, make someone’s day which is easy to do and makes the team run smoother. Several ways to make someone’s day are as easy as saying hello, complimenting their looks, bringing baked goods to work, having a candy bowl out for others to enjoy, thanking people for the small and often overlooked things they do for us, acknowledging others’ accomplishments, being nice, and by simply volunteering our time.

When working as a team it is very important to remember team means “we” not “I” that is why it is so important to help the team work easier. (Morton, 2007) Fourth, choose your attitude. Attitude plays an important role in teamwork as well. The good thing about attitude is you can choose a new one. Some ways to keep a positive attitude and help support the team are start each day with a personal positive thought, go to work with a positive attitude, put on a smile, start the day with a laugh or by being helpful, think positive. If you feel yourself getting a bad attitude change it so it does not affect others, be pleasant even if your day is not going well, leave home at home and last walk around, speak to co-workers and wish them a good day.

Successful teams all over the world are using these strategies and making them work. Some of these teams are Ford Motor Company, Wells Fargo, Sprint, the U.S. Army, the May O Clinic, Harley-Davison, the National Weather Service and Verizon Wireless. (Lundin, Paul, & Christensen, 2000)

An article about Verizon Wireless struck an interest to me. It tells about how the Fish! Philosophy has helped the Southfield Verizon Wireless’ office. Call centers can be tough. Upset and angry customers call with billing and service questions, even problems. They chew up whoever answers the phone and results can hurt the company. They could have loss of customers, revenue, and employees. In a Southfield Verizon office receiving approximately 5,000 calls a day, you would probably expect it to be a stressful and frustrating place to work but due to them applying the Fish! Philosophy they say no. Instead the cubicles are decorated with cartoon fish and lessons for employees are taped on construction paper, employees can look forward to special days such as Mardi Gras, Black History and many others. Not only are they just all around happy, out of 273 employees, most appear happy. Verizon started using _Fish!_ in 2002 and reported results have been excellent. There was a significant decline in the call center’s complaints. The Southfield Verizon center that uses this philosophy ranks top amongst the company’s other 24 four call centers for solving customer problems on the first call. (Morath, 2005)

How amazing that a philosophy developed from watching quaky workers at Seattle’s Pike Place Fish Market have fun, interact with customers and become a tourist attraction even though very smelly and not the cleanest place, tends to inspire, motivate, and engage employees through a system that makes work fun by rewarding creativity empowering employees. Most of all they keep employees and even more important they work as a team. (Morath, 2005) These are just some of the many successful companies using the Fish! Principles and this philosophy continue to grow. Teamwork is a vital part of life and we apply it everyday. We use it all over the place, why not have fun while doing it. (Tucker, 2007)

Doing this research on _Fish!_ not only interested me but has taught me a great deal. I have learned some very helpful tips in just this little time and if applied might truly help me not only in my job but with life and life’s struggles. Being part of a team is better than trying to accomplish tasks by oneself. I plan to keep learning and applying the Fish! Philosophy and the four principles; Be There, Play, Make Their Day, and Choose the right attitude to enhance my life and work.


Christensen, J. (2007). _FISH! Philosophy: What is FISH!._ Retrieved August 15, 2007, from http://www.charthouse.com.

Lundin, S. C., Paul, H., & Christensen, J. (2000). _FISH_! New York, NY: Hyperion.

Morath, E. (2005). Fish Philosophy catches on_._ _Michigan Live, 2005_, Retrieved August 15, 2007, from http://www.mlive.com.

Morton, B. (2007, August 11, 2007). Team big concept in today’s workplace; (Final Edition). _Star – Phoenix, Saskatoon, Sask, 2007, August_, Pg. F.20. Retrieved August 13, 2007, from ProQuest database. (Document ID: 1319529891).

Tucker, C. (2007, March 21). Having fun at work …and play; Fish followers; Fish! Philosophy helps workers have fun. _York Daily Record,_ p. 6. Retrieved September 5, 2007, from ProQuest database. (Document ID: 1240070001).

FISH! Philosophy of Teamwork Essay