A career in ict networkingtechnical support

A Career in ICT Networking/Technical Support
A guide for prospective students seeking Course information on Networking/Technical Support Courses at North Sydney College of TAFE

We have been training students for careers in ICT Networking/Technical Support, from Certificate III to Diploma level, since 1990. During all that time employment opportunities for network/support positions has remained high and demand continues : .

A list of the job titles that our Graduates have entered is shown in the Information for the relevant course on the TAFE website (see how to enrol’ over page).

Committed students can qualify for a Diploma in Networking or Systems Administration in 3 semesters (18 months). If you do not have prior knowledge/experience you commence your studies with a Certificate III (6 months), progress to a Certificate IV (6 months) then complete your Diploma in a further 6 – 12 months depending on your study capability. Concurrently with your TAFE studies we assist you to obtain highly relevant industry certifications from Microsoft and Cisco that can enhance your employment opportunities. These are shown below. For students who wish to proceed to IT Degree studies there are several excellent articulation opportunities on completion of the Diploma. North Sydney College IT is

a Microsoft Academy
an Authorised Prometric Testing Centre
an MTA Testing Centre

The learning path to an ICT career

Your study programme :
Full Time studies Classes commence in the week starting 4th Feb, 2013. Class Delivery (subject to change)
Stage 1 Certificate III (6 months) 2½ days per week.
Networking Fundamentals
A+ (Hardware)
Client Support
Operating Systems (Win 7/8)
Technical Support (ITIL)

Stage 2 Certificate IV (6 months) ) 3½ days per week.
LANs (Server 2008/2012)
Server Security (2008/2012)
Operating Systems (Win 7/8)
Network Project
Scripting for Server (VBS & Powershell)
Stage 3 Diploma (6 – 12 months) ) 3½ days per week
Intranet
WANs
Sustainability/Virtual Server
Industry Projects
Part Time/online studies
Places are available for attendance on a part time day basis (please advise us by email). Online courses will be available from July, 2013
Need more information?
Attend an Information Session :
Thursday 6th Dec, 2012 6pm – 7pm
Wednesday 23rd Jan, 2013 12n – 7 pm
location
Room B201 (Building B 2nd floor)
213 Pacific Hwy St Leonards
(close to Royal North Shore Hospital)
Phone our information centre on 131 674
Send an email to : [email protected]
(Note: Teaching Section closes on 14th December, 2012 and resumes on Monday 21st January, 2013)

How to Enrol
on-line  Enter www.tafensw.edu.au in your browser
 Click Find a Course
 Enter the course number (prev page) and type North Sydney  Select the Locations & Fees tab
 Scroll to and click the enrol button at the bottom of the page At the College – Building A 213 Pacific Hwy St Leonards
(Note – The College is closed from 25/12/2012 to 6/1/2013) Enrich your Certificate or Diploma

We have aligned our courses so that you can obtain your AQF (*) qualification and enrich your studies by adding Industry Certifications from e.g. Microsoft and Cisco. For an additional fee we will prepare you to meet the high standard needed to pass these Certification exams (pass marks are typically 80% or above). The enhance packages provide you with tutorial classes; online practice exams; and exam registrations. The exams are run at this College. Certifications are a boost to your employment prospects. If you select the complete programme of enhancement packages you will graduate with your AQF Certificate / Diploma and the following Industry Certifications :

Microsoft 98-366 MTA – Networking
Microsoft 98-349 MTA – Operating system
Microsoft 98-365 MTA – Windows server administration
Microsoft 98-367 MTA – Security
Microsoft 70-680 TS – Win 7, configuring
Microsoft 70-640 – Windows server 2008 active directory configuration ITIL
Cisco CCNA
Be Recognized by Employers and join the IT ‘professional’ ranks Microsoft Certification distinguishes individuals with technical expertise and proves their ability to design and build innovative solutions across multiple technologies, both on-premise and in the cloud.

http://www.microsoft.com/learning/en/us/certification/cert-overview.aspx#tab1

Email [email protected] for further information on enriching your qualification

[* AQF – Australian Qualifications Framework]
Units (Subjects) List – Class and Stage
Stage 1 (Cert III)
10305 – CIII Network Administration
10306 – CIII Support
Class (Cluster)
Unit Number
Unit
Networking
ICANWK305A
Install and manage network protocols
Fundamentals
ICASAS304A
Provide basic system administration
[98-366]
ICANWK301A
Provide network systems administration
MTA
ICANWK302A
Determine and action network problems

ICANWK304A
Administer network peripherals
Client
BSBOHS302B
Participate effectively in OHS communication and consultative processes Support
ICAICT202A
Work and communicate effectively in an IT environment

ICASAS305A
Provide IT advice to clients

ICAICT301A
Create user documentation
A+
ICAICT303A
Connect internal hardware components
[Comptia A+]
ICASAS306A
Maintain equipment and software

ICASAS303A
Care for computer hardware

ICASAS301A
Run standard diagnostic tests

BSBSUS301A
Implement and monitor environmentally sustainable work practices Operating
ICAICT302A
Install and optimise operating system software
Systems
ICAICT305A
Identify and use current industry-specific technologies
[98-349] MTA
ICANWK303A
Configure and administer a network operating system

ICASAS307A
Install, configure and secure a small office home office network

Stage 2 (Cert IV)
10309 – Cert IV in Information Technology
10313 – Cert IV in IT Support (Sustainability)
10311 – Cert IV in IT Support (Network Communications
10312 – Cert IV in IT Support (Service Desk)
10316 – Cert IV in IT (Networking)

Class (Cluster)
Unit Number
Unit
Sustainability
BSBSUS301A
Implement and monitor environmentally sustainable work practices

BSBSUS501A
Develop workplace policy and procedures for sustainability

ICTSUS4184A
Install and test power saving hardware

ICTSUS4185A
Install and test power management software

ICTSUS4186A
Install thin client applications for power over ethernet
Routers
ICTTEN4199A
Install, configure & test a router
LANs
ICAICT421A
Connect, maintain and configure hardware components

ICANWK401A
Install and manage a server

ICANWK404A
Install, operate and troubleshoot a small enterprise branch network

ICANWK405A
Build a small wireless local area network
Stage 2 – continued next column
Scripting
ICANWK409A
Create scripts for networking
Op/Sys
ICANWK408A
Configure a desktop environment

ICASAS421A
Support users and troubleshoot desktop applications
[70-680] TS
ICASAS425A
Configure and troubleshoot operating system software
Srv/Scrty
ICANWK406A
Install, configure and test network security
[98-367] MTA
ICASAS414A
Evaluate system status
Project
BSBOHS402B
Contribute to the implementation of the OHS consultation process

ICAICT401A
Determine and confirm client business requirements

ICAICT408A
Create technical documentation

ICAICT418A
Contribute to copyright, ethics and privacy in an IT environment

ICAPMG401A
Support small scale IT projects

ICASAS410A
Identify and resolve client IT problems

ICASAS426A
Locate and troubleshoot IT equipment, system and software faults

ICASAS412A
Action change requests

ICASAS307A
Install, configure and secure a small office home office network

Stage 3 (Diploma)
10327 [General] 10332 [Systems Administration] – 10333 [Networking] Class (Cluster)
Unit Number
Unit
Virtual Srvr
ICANWK526A
Install an enterprise virtual computing environment

ICTSUS5187A
Implement server virtualisation for a sustainable ICT system Active
ICAICT514A
Identify & manage the implementation of industry specific technologies Directory
ICANWK503A
Install & maintain valid authentication processes
[70-640]
ICANWK504A
Design & implement an integrated server solution

ICANWK505A
Design, build and test a network server
WANS
ICANWK506A
Configure verify & troubleshoot WAN links & IP services in a medium enterprise network [CCNA]
ICANWK513A
Manage system security

ICANWK529A
Install and manage complex ICT networks

ICTTEN6206A
Produce an ICT network architecture design
Project
ICAICT418A
Contribute to copyright, ethics and privacy in an IT environment

ICAICT509A
Gather data to identify business requirements

ICAICT511A
Match IT needs with the strategic direction of the enterprise

ICASAS502A
Establish and maintain client user liaison

ICTTEN5201A
Install configure & test a server

ICTTEN5204A
Produce technical solutions from business specifications

Note – Some Courses do not contain all units shown and/or have additional units – details on request

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