Handling Telephone Confrontations

Create a tri-fold flyer to help all Medical Administrative Specialists with telephone confrontations. Your tri-fold flyer must be at least one-printed-page, both sides, and give at least 10 tips for dealing with telephone confrontations. You may not use the words above.

If you wish to include contact information for the Johnson Medical Clinic, please use the following:

Johnson Medical Clinic, Dr. Justin Case
1701 Wright Street
Madison WI 53704

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