Case Incident “Beer Ambassadors”

This assignment has been developed as an individual, take-home assignment.  It is provided to students late in Week 3, to be completed and uploaded by Saturday, February 13, 11:55 pm to the drop box provided (eConestoga/Course Tools/Assignments).

The Assignment

Each student will read and respond to questions on two case incidents in the e-Text, as follows. Case incidents are found at the end of each chapter.

Chapter 1 – Case Incident “Beer Ambassadors” (Saks & Haccoun, 2019, 8th ed.)

Chapter 2 – Case Incident “Management Training at IKEA” (Saks & Haccoun, 2019, 8th ed.).

Questions (46 marks)

Note:  Please answer only the list of questions provided below.

Case Incident:  Chapter 1 – Beer Ambassadors

  • (10 marks).

Case Incident:  Chapter 2 – Management Training at IKEA

Both Case Incidents

Writing Requirements (4 marks)

  • A title page, covering your assignment is required, using APA style, plain format.
  • Your report should be approximately 8 pages in length, include an opening and concluding paragraph.
  • Apply APA style in formatting and citation.
  • Use paragraphing and headings to organize your paper.
  • Use effective writing mechanics — correct sentence structure, punctuation, word choice, spelling, and concise language.
  • No typographical errors or unsightly features.

Total:  50 marks

CriteriaCase Incident Analysis Marking Rubric
Q1  0 – 1 Little-or-no- explanation of strategic training, or connection to the Beer Store case.2 – 3 Explanation of strategic training is not clear.   Rationale not as well defined/ provided using the case incident.   Little application of theory.4 – 5 Good explanation of strategic training.   Good explanation of why the Beer Store’s training is strategic or not strategic.   Provides some connection to the case incident and theory on strategic training.6 Strategic training is clearly defined.   Excellent explanation of why the Beer Store’s training is strategic or not strategic.   Solid connections to specifics of the case incident and strategic training theory.
Q2  0 – 2 Little-or-no-explanation of the ISD model.   Little-to-no connection to the Beer Store case incident.    3 – 5 Some aspects of the ISD model explained.   Connections to the case are not clear.6 – 8 All aspects of the ISD model explained. Some connection to the case incident.9 – 10 Excellent explanation of all aspects of the ISD model making thorough connection to the Beer Store case incident.
Q3  0 – 2 Little or no explanation provided for learning outcomes, or any possible gaps.3 – 5 Learning outcomes are not clearly stated.   Explanation is partially provided.   Little attempt to explain any gaps in the learning outcomes.6 – 8 Learning outcomes are provided.   Some explanation provided on what managers learn and how.   1-2 gaps are clearly identified.9 – 10 Learning outcomes are clearly provided for IKEA management training program.   Explanation provided on what managers learn and how.   Potential gaps are clearly identified.
Q4  0 – 2 Little-to-no attempt to critique IKEA’s current management training program.   No attempt to identify or suggest learning/motivation theory was made.3 – 5 Occasional discussion of management training at IKEA.   One learning/motivation theory is identified and applied to IKEA.6 – 8 Good critique of existing management training at IKEA.   Learning and motivation theories are identified and applied to IKEA.  9 – 10   Excellent work at critiquing existing management training at IKEA is (+ and – aspects). Use of theory is present.   Two learning/motivation theories are clearly identified and thoroughly applied to IKEA.    
Q5  0 – 2   Little-to-no attempt made to define a learning organization, identify either organization as a learning organization, or providing an explanation.3 – 5   Some attempt was made to define a learning organization.   Both organizations were defined as learning organizations (or not as learning organizations).   Some detail provided in comparing the two organizations was provided.6 – 8   Learning organization was generally well- defined.   Both organizations were discussed identifying them (or not) as learning organizations.   Good detail provided comparing the two organizations.9 – 10   Learning organization was clearly defined.   Both organizations clearly discussed identifying them (or not) as learning organizations.   Excellent detail was provided comparing the two organizations.
Technical Writing0 – 4 A title page, covering the assignment is provided, using APA style, plain format.Report is approximately 8 pages in length, including an opening and concluding paragraph. APA style applied (formatting and citation). Use of paragraphing and headings to organize the paper. Use of effective writing mechanics — correct sentence structure, punctuation, word choice, spelling, and concise language. No typographical errors or unsightly features.  
Marking Scheme         / 50        %
find the cost of your paper