Why is it important to follow a process when trying to solve problems?

This    assignment helps you apply your knowledge from this week’s modules and    readings.

Decision making is a systematic process    of selecting the best among the different alternatives. Making decisions can    be difficult but following a process will provide an individual with    confidence, accountability and self-awareness. Being an effective decision    maker is key to personal and career success. 

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     Universal Intellectual Standards
Using the week 2 reading about  Universal Standards, answer the questions below.

1. Universal  Intellectual Standards guide you  through the process of  validating information and asking questions to collect accurate data. List the  nine (9) Universal Intellectual Standards.          

A. Type   answer here

B. Type   answer here

C. Type   answer here

D. Type   answer here

E. +

F. Type   answer here

G. Type   answer here

H. Type   answer here

I. Type   answer here

2. Decide which of the 9 Universal  Intellectual Standards you are demonstrating when you ask the following  questions.         

QUESTIONS

STANDARD

Could    you give more details? Could you be more specific?

Type answer     here

How does your answer address the complexities    in the question? How are you taking into account the problems in the    question? Is that dealing with the most significant factors?

Type answer     here

Do we need to consider another point of    view? Is there another way to look at this question? What would this look    like from a conservative standpoint?

Type answer     here

     
 The Good Samaritan
Read the short story, The Good Samaritan, and answer the  questions below. 

3. After  Jim (the main character) found the man in the hallway near his apartment, what  problem was immediately identified?           

Type answer here

4. If  you follow Jim’s actions throughout the night, what did he do to deepen his  understanding and gain relevant information about the condition of the  stranger?         

Type answer here

5. The  morning after the incident, Jim’s alarm wakes him up.

a. What options did Jim consider that morning?         

Type answer here

b. What were the consequences of these options?         

Type answer here

6. A  critical thinker scrutinizes the solution and self-corrects. Do you think that  Jim’s course of action would have changed because of the new information he  learned by opening the man’s bag?  Explain.         

Type   answer here

7. Pretend  that the man did not die but will live once he recovers. Also, pretend that  you are Jim. Would you call the police or let the man go home since he already  suffered a serious medical condition? Explain.          

Type answer here

8. Why  is the title of the story: The Good Samaritan? Explain.         

Type answer here

Problem Solving

9. Select  the answer that correctly fills in the blanks to complete the sentence.         

When considering how well a particular solution to a problem  is working, the critical thinker is someone who is __________ to new ideas and  experiences and __________ enough to change or modify new beliefs.

☐ Neutral;  insightful

☐ Open;  positive

☐ Receptive;  flexible

☐ Open;  eager

10. In  order to effectively solve problems, you must think carefully and  systematically to find a solution.

Your book describes a 5-step problem-solving process. Explain how each step in this process can  help a person solve a problem.          

STEP

IMPORTANCE

1. What is the problem?

Type answer here

2. What are the alternatives?

Type answer here

3. What are the advantages and/or disadvantages    of each alternative?

Type answer here

4. What is the solution?

Type answer here

5. How well is the solution working?

Type answer here

11. Do  you view problems as obstacles to success or growth opportunities? Explain  your answer.          

Type answer here

12. After  watching the VIDEO “What the  Internet is doing to our Brains,”  how would you answer the following questions:  Is Google making us stupider? Explain.         

Type answer here

       
 Reflection
Reflect on what you have learned this  week to help you respond to the question below. You may choose to respond in  writing or by recording a video!

13. Imagine  you are working as a Medical Administrative Assistant at a local hospital in  your neighborhood. It’s your first day of work at your new job and you are  excited to get to work and learn as much as you can. However, shortly after  arriving at work, you discover that there has been a miscommunication with HR  about your start date. The office was expecting you to start the following day  instead. As a result, your login information for the office’s computer system  has not been created just yet, and the person responsible for training you is  on Paid Time Off (PTO). 

Explain how would you expect a manager  to use the 5 Step Process  introduced during this week in order to resolve this miscommunication problem.  Provide specific reasons for each step and answer as detailed as possible.        

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